Business As (Un)usual.
Thank you for visiting our website. Come and have a browse around the site and hopefully you can find one or two things to keep your ears happy while we all #StayAtHome.
Our Camberley Store Is Temporarily Closed
We voluntarily closed the store on Saturday 21st March at 4pm to support Social Distancing.
Our Online Store Remains Operational
We are still open online and are fulfilling orders. Turnaround times may slightly longer than usual so please bear with us. For quick responses, please email us at store@rockbox.co.uk. With one person in the store at any time, we cannot always get to the phone.
You can pay online using credit / debit cards (including Apple & Google Pay) and we have now added BACS (bank transfer) & Record Tokens as payment options. Unfortunately, we cannot yet mix payment methods, if you wish to pay with both Record Tokens & credit / debit card, please select Record Tokens and we will contact you to take the balance via card.
Please note that we have suspended Collect From Store as an option at checkout until further notice. Please do not ask us to do this, no matter how close you are, as popping in to the store can not be deemed as an essential journey.
Delivery
The majority of our orders are sent via Royal Mail. However, please be advised that we are now seeing delays within the Royal Mail network – second class mail is taking longer than usual. If the item you are looking for is urgent, please select first class or first class guaranteed (this is now 2 days from posting.)
For the latest service information for UK & International customers, please go to the Royal Mail website & search for service updates.
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